Shipping policy
At Draft Luxury, we are committed to delivering our exclusive designs to fashion enthusiasts across the globe. To ensure transparency and maintain our high standards of service, please review our shipping protocols below.
1. Shipping Rates & Promotions
We offer competitive shipping rates for all our customers in the United States,
- Free Standard Shipping: On all orders over $75.00 USD.
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Flat Rate Shipping: A flat fee of $4.99 USD applies to all orders under $75.00 USD.
2. Taxes & Duties
No Hidden Fees: We believe in transparent pricing. We do not charge any additional taxes (Sales Tax, VAT, or GST) at checkout.Â
3. Order Processing & Delivery Times
The total delivery time is a combination of our Handling Time and the Transit Time.
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Order Cut-off Time: 5:00 PM (GMT-07:00) Mountain Standard Time (Albuquerque).
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Handling Time: 1–3 Business Days (Monday–Friday). Orders placed on weekends or holidays will be processed the following business day.
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Transit Time: 7–12 Business Days (Monday–Friday).
Estimated total time (handling + transit): 8-15Â Business Days
Note: To offer you the most curated styles at accessible prices, our items are shipped directly from our international fulfillment centers.
4. Order Tracking
Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number and a link to monitor your package's progress. Please allow 48 hours for the tracking information to update once you receive the notification.
5. Delivery Address & Accuracy
Please ensure that your shipping address is correct and complete at checkout. Draft Luxury is not responsible for lost or delayed packages due to incorrect address information provided by the customer.
6. Missing or Delayed Packages
While we strive for punctual delivery, factors such as customs clearance, weather, or carrier delays may occasionally occur. Please contact us at contact@draftluxury.com so we can investigate with the carrier.